Download FAQ

I’ve lost my download link!

When you purchase, you will receive an order confirmation via email. There is a button in that email that says “click to download your presets".

I lost the link to the instructions!

You can always find our instructional video at www.itgirledits.com/pages/instructions or view it below.

My presets are not saving to my camera roll!

If you’re unable to save to your camera roll, try opening your presets directly into the Lightroom app by clicking the Lightroom app icon INSTEAD of the save to camera roll icon. The Lightroom icon will say "Copy to Lightroom CC".

I’m stuck on the “authorizing your payment” screen.

This is a known issue that is happening with some customers. Please use the contact form and we will email you your preset file (we don’t want you to have to wait)!

I have another question/issue.

Please contact us and we will get back with you within 1 business day.